Justin was AWESOME! Service was quick and efficient. Handled all of my questions with subject matter expertise and made me feel confident that the choice I made to go with Moore Water and Air was the right one. Great company with amazing people working there!
We just got the system installed. Brian came out and did a wonderful getting everything installed and explaining everything every step of the way. I am very happy with my service 🩷
Sergei Trice did an excellent job fixing the broken piece from the reverse osmosis system. He is very knowledgeable and answered my other questions about the systems.
Shannon was our demonstator and she blew our minds with the quality of our city water. She is genuine and caring. She took the time to answer all our questions. She warmed up to all of our animals and showed us all the benefits of the system! She is very knowledgeable of the product, as well as comfortable giving the demonstration. We can't wait to get it all installed.
Shannah Mow is absolutely amazing. Her demonstration was very informative . She took the time to explain in a manner that made it easy to understand. She is very knowledgeable of the product. She went above and beyond to answer any and all questions. Before leaving She made sure we had all the information and felt comfortable with our experience. Needless to say she is a five star employee! We felt like friends as we said our goodbyes. We are highly satisfied!
I had a minor hiccup with our new tankless system. The Moore team diagnosed the problem and kept me informed. Great job, Justin. I appreciate your helpful and knowledgeable experience.
Brian and Anthony did a phenomenal job installing our system today. They explained everything thoroughly and showed us how to work everything. They deserve a raise. They did such an amazing job. 10/10 recommend
This is my first review I have ever posted- Those who are struggling with hard water or skin issues as a result of your water, please read!Before being introduced to this game changer, our water was terrible! We could not drink it, our clothes did not last as long, and cleaning a house with dirty water, even after boiling it, still was not enough. There was a list of other issues affecting our skin health due to the poor quality of what we were bathing in and cleaning with.Then we were introduced to all of the benefits of having clean, safe, and healthy water through Moore Water Treatment. Plus, we can actually drink it! Roger, who is a well knowledgeable person in this field, explained everything and how the process works. After testing our hard water, I was in shock at how much sludge there was in ours🤢! I’m so thankful we made this decision! I have peace of mind for my family’s health and wellbeing. Thank you to this company and the positive impact it has provided for myself and my family❤️
My husband and I have owned our home for over 30 years and our only source of water is our well, and home water delivery service. We've dreamed of a softener and clean drinking water for years. Our decision to invest in Moore Water was two fold, first and foremost, BRYAN! Friendly, extremely patient, answered all our questions and truly made this process easy. Secondly, its a lifetime investment. We're so excited to finally have clean water, soft laundry, clean dishes and windows without spending extra hours to dry off all the spots. Thank you Bryan for truly making our lives healthier, cleaner, and for saving us so many expenses, we don't need anymore.
Manuel and Austin were extremely efficient, polite, and respectful! They quickly got the job done and were a joy to meet! Spectacular service from them and Moore Water and Air!
Edited: 11/7:24: Manuel and Austin came out to change my water filters and check my system. There was an issue with the water softener because it had formed a salt bridge. They fixed it and told me how to prevent it in the future. As usual, they were timely, professional, and efficient. I can’t recommend this company enough - always fantastic service!Edited: 1/4/23: I came back from vacation to find that my water refiner was not working. Manuel came out again to see what was wrong and found that something (maybe a squirrel?) had chewed through the power line in my attic. He worked his magic again and power has been restored! He also tested the water while he was here. I’m beyond pleased with his service. He is a fantastic technician!I am so very pleased with this company! Manuel installed my water unit, and he was fantastic. There wasn’t a main water shutoff where there should have been, but Manuel did some magic and was able to install my system. He went over all of the specs with me and answered all of my questions. He was very polite, knowledgeable, and friendly. I highly recommend this company and their employees.
Dmytro and Brian were very professional and informative while installing our filtration system. We thank you both, along with Moore Water! God bless all of you!
Manuel & Austin were very prompt and extremely helpful in finishing the setup of our new system. They cleaned up after themselves and were very thorough.
Manuel & Anthony came out today to do our install. It was super frustrating, but he handled it with patience and kindness. He fully explained everything and never made us feel rushed.
Manuel was super friendly and professional today on his visit to change our filters for water & air. He got his job done quickly, cleaned up after he was finished with a smile! 5 star service, thank you!!
Update: Manuel came to service our reverse osmosis tank and bring some salt. Same 5-star review!Manuel was very professional and diligent setting up our air purifier. Thanks Manuel!
Manuel came to check on my system today. He was very kind and knowledgeable about the system. He was very clean and polite as well. Thank you so much to Manuel.
10.25.24As always Manuel great to work with! Fast service and quality workUpdate 4.26.24Manuel and Gabe came out today to fix the display! Love having them as always great work and great serviceManuel was a pleasure to work with. Very professional and knowledgeable. Would recommend
Manuel was very informative about the filters he was changing out. He was very professional and worked quickly. He was in and out within about 20 minutes. Thanks again!
Manuel & Sergei came out and performed our annual water filtration and water softener system service. They took the time to point out the water shut off for kitchen faucet was not fully closing. They explained how to shut off the water softener if needed as well as explaining the ideal level of salt to keep in water softener. Great job Manuel & Sergei!
Sergei and Manuel did an excellent job. Filter changes were quick and easy; Manuel even added the bag of salt we had to the main unit (it needed it, and the bag is too heavy for me to pick up and carefully dump in).Thank you so much!
Great customer service! Manuel was the technician that came out to service our system. He was on time, very polite & professional. He explained & showed me the issue. I appreciate his patience as I asked numerous questions.
Tanner came out to install your water softer and osmosis machine. He was very professional and knowledgeable. Educated me on the system and let me know about the shut off if I ever needed to change filters for any reason. Made a point to clean up after the installation which i Don't see much with appliance installers anymore. A+ service.Update 10/22/24. Just have Manuel come out and changed filters on my RO system great service as last time.
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