Dmytro and Josh installed my system today and the service was excellent all around. They were efficient. They were friendly ...can't say enough good things about these two awesome employees.
Sergei was a great technician. He showed great patience: first with waiting out the house while we returned from the park, then again while I had to wrangle two toddlers while he was explaining things and working. Thanks!
Our technician Sergei was a big help with changing our filters, being fast and efficient, and informing us on things that can better our system Thank You!
Gabriel was very friendly, professional, and knowledgeable. He showed us things we were never told about during installation or during a move. We highly recommend Gabriel.
Sergei was very knowledgeable and great at explaining how things work!!! I’ve had issues in the past with the work that was done, but this guy was very clean and did a great job!!! 👏
The technicians were very professional and friendly. The service took only a few minutes and they made sure to put everything back in place. We appreciate their speedy and thorough service.
I’m so excited about our water system! Dmytro and Josh did a great job at getting everything set up and left everything clean! They did have to cut a little bit in the wall but offered to put a cover over the valve that I didn’t have before, which is so great because of kids! Thank you guys for doing a great job!
Sergei risked his life on this snowy day, with a delightful attitude! He worked quickly, informing us of everything he did, all with a smile on his face. Thank you! We love our system and everyone we have dealt with.
Sergie assisted us today with a water softener leak in our home and did a wonderful job. The work was very thorough and his cleanliness of job site and customer service was top notch. He communicated well the issue and what to look for in the future. Thank you Sergie for going above and beyond today!
Lucien was awesome! Very friendly and nice! Worked quickly and efficiently! He was very knowledgeable and explained everything he was doing. I would recommend him to anyone!
Loving our new system and everyone has been so helpful and quick to answer questions. Gabe was awesome and took the time to explain how everything works!
Excellent servicio, Sergei explicó detalladamente el problema de el filtro y se aseguró que todo quedará bien, el fue muy amable y servicial… gracias Sergei 👍
The sales person, Shannah, who called on us was very knowledgeable of the system on how it would save us money and even improve our quality of life. She was very friendly and took time to answer our many questions. really enjoyed her visit we felt as if we had known her for years when she left. Our installation was today Michael was very knowledgeable on how the system works and took time to explain the process. we hve already told others about the system.
We had a very positive experience with salesman Mike, who effectively communicated the details of our new water unit and made a strong case for its benefits. One week after installation, we are already experiencing improved water quality. We are pleased with the customized program and payment plan.
We just had water services installed this past month. The sales process was easy to schedule, John arrived on-time and we both learned a lot from his presentation. Our installer also arrived as promised and on-time. He completed the work in about three hours. Can't say enough good things about this company, their products, and the way we were treated. Five stars all round!
So we had a problem and didn't feel like anyone was listening then Jeremy Harley called today and fixed the problem we where having thank you agian for the help
Manuel was very knowledgeable about the product. He also let me know that the salt in the water treatment can get hard. He was the first person to let me know this fact about the salt. He is very friendly and kind, it was just very enjoyable while he was here providing service to our water treatment system. I hope to get him again on our next service appointment.We just had another service appointment with Manuel today on October 30, 2023.it was another pleasant experience. He is very professional and polite. I hope he becomes our regular service technician.We just had our annual system maintenance appointment on 12/27/2024. It was another pleasant experience with Moore Water & Air. Our service technician, Sergei was very friendly and professional. He made sure everything was working properly before finished before he left the house. I am very pleased with every technician Moore Water & Air has sent for their service calls.
Sergio was very kind and professional. We were able to talk and discuss any issues I may have had, which were none. I was able to explain why some valves may have been turned off and why I couldn't remember alot of the maintenance task I should have been doing. He was able to ecplain how the system works and shared tips on how to monitor our system. Hopefully I will remember! He placed a cap on our frig line, which we have never hooked up. He appears to be a hard knowledgeable and professional worker. He was very personable, kind and gentle with his work at our home.Thank you Sergio!
Our salesman, John, was amazing. He answered all our questions and was very knowledgeable about all of the equipment that was going to be installed. Brandon Miller was extremely professional and quick with the installation. He made sure we were comfortable with all of the materials and instructions. With 3 adults and 4 children in the house at the time of installation, he was extremely calm for the amount of chaos that was going on.I have even recommended them to my neighbors, which is something I don’t normally do.
Sergei came out today to do our 1-year service and was absolutely fabulous. Friendly, knowledgeable and used a teacher like training to tell us how to care for our system since the installers didn't tell us certain things
Robbie was honest and quick to answer any questions we had. He was very informative about what he was doing and did not make us feel like we had to buy anything. Highly recommend!
Justin and Josh were very professional and courteous, they performed the job in a timely manner and had helpful insight. They put everything back where it was when the job was completed.
Sergei came out today and did a fantastic job. He was very professional and fast! He diagnosed the problem that we had within a few minutes and he had it fixed fast!
Sergei was the Technician that serviced our system today. He was very thorough, explained every item in the work order. He recognized we were receiving in excess of 100 PSI water pressure and explained that most residential fixtures are rated between 40-80 PSI. I agreed to install a regulator and regulate down to 75 PSI. In the past two years I have had to replace springs and o-rings on three valves.I look forward to seeing the results of Sergei’s experience, expertise, and professional recommendations.Thanks Sergei and Moore Water and Air
Justin and Josh came by and performed a routine system cleaning / changing of the filter / etc of our softener and were very professional, gave us a heads up, arrived on time, and made it a smooth experience. We appreciate it!
Justin was AWESOME! Service was quick and efficient. Handled all of my questions with subject matter expertise and made me feel confident that the choice I made to go with Moore Water and Air was the right one. Great company with amazing people working there!
We just got the system installed. Brian came out and did a wonderful getting everything installed and explaining everything every step of the way. I am very happy with my service 🩷
Sergei Trice did an excellent job fixing the broken piece from the reverse osmosis system. He is very knowledgeable and answered my other questions about the systems.
Shannon was our demonstator and she blew our minds with the quality of our city water. She is genuine and caring. She took the time to answer all our questions. She warmed up to all of our animals and showed us all the benefits of the system! She is very knowledgeable of the product, as well as comfortable giving the demonstration. We can't wait to get it all installed.
Shannah Mow is absolutely amazing. Her demonstration was very informative . She took the time to explain in a manner that made it easy to understand. She is very knowledgeable of the product. She went above and beyond to answer any and all questions. Before leaving She made sure we had all the information and felt comfortable with our experience. Needless to say she is a five star employee! We felt like friends as we said our goodbyes. We are highly satisfied!
I had a minor hiccup with our new tankless system. The Moore team diagnosed the problem and kept me informed. Great job, Justin. I appreciate your helpful and knowledgeable experience.
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