Local Reviews & Testimonials of Moore Water & Air of OKC
Based on 468 reviews
16:40 07 Jan 22
Jake brought filters for the reverse osmosis and the air purifier. Friendly, professional and explained everything. Thanks Jake from EcoWater…not State Farm, lol.
20:05 06 Jan 22
Jake - NOT FROM STATE FARM. Came into replace my water filters and come to find out the original guy put then in backwards. Jake also explained about the clumping salt and how to manage that. THANM YOU JAKE NOT FROM STATE FARM
16:41 06 Jan 22
Jake (not from State Farm) assisted us with a service question we had. He easily remedied the situation in short order with a smile!
21:01 31 Dec 21
Joey did my install today and he was exceptionall. Very professional, Nice and explained everything as he did it.
18:06 30 Dec 21
19:06 16 Dec 21
Jake was very friendly and efficient. He took the time to explain everything that he was doing a well as things that I had missed on these initial installment. Thank you for all of you patience, Jake.
03:09 08 Dec 21
Andy came out to test our water. Not gonna lie, we were definitely NOT thinking about purchasing ANYTHING! But when I tell you this man sold us on this water refiner system, HE FOR SURE SOLD US ON IT! He is one heck of a salesman and we are excited for it to get it installed! Way to go, Andy! 🙌🏻👏🏻👏🏻👏🏻
05:11 30 Nov 21
I want to say thanks to Jake for making it out to replace our filters even at 1030 in the evening. He was very professional and courteous.
04:12 30 Nov 21
I was very impressed with my eco serves guy Jake. He keep me in the loop when he was coming and he showed up between the window he advised me he would. He was very professional and well mannered. Jake also took time to answer a few of my questions about the system and gave me great advise. Great company as a whole.
22:23 27 Nov 21
Jake was very professional and very kind. Jake did a great job! I really appreciate him taking the time to make sure the job was done correctly. Jake also answered a lot of questions and concerns I had. Fantastic job explaining things the sales guy didn't, I feel more confident now. I do feel bad for taking more of his time answering all of my questions.. it was a lot! Thank you Jake - Happy Holidays 😊
18:23 26 Nov 21
Kylan was fantastic
21:28 23 Nov 21
Nick Coggin was great at explaining what we needed had the system about 6 months now working great.
21:25 23 Nov 21
Had a great experience with Nick Coggin walked us through everything, install was great had the system 6mo now working great.
03:01 12 Nov 21
If there’s a zero star l would give them a big zero! This company is full of lies! They’re sweet to you the first time to get you to buy their products and when you have a problem then you know how they truly are.Our machine is broken for almost three month. First after a long wait, they sent unqualified service person to our house who didn’t know what to do, we waited for another two to three weeks and they called and advised the service man couldn’t make it they rescheduled they don’t show up when we call they tell us lies about not having the parts. When we ask to speak with a manager, they give us to John who all he has been doing is lie to us!This a horrible company with horrible customer service! We are so unhappy with them! Don’t use them!UPDATE: Since posting this review, EcoWater management reached out to me and resolved the issue. Kelly and Matt went out of their way to take over our account and got the right people to get the issue resolved. Our system is currently working as expected. Anyway, I thought I'd give an update on how Kelly and Matt turned a bad situation into a good experience. Thank you Matt and Kelly!
21:32 10 Nov 21
Jake not from state farm came to our home and checked our system he is very knowledgeable and very pleasant person!
18:44 05 Nov 21
Jake was very efficient and friendly and only took 5 minutes.
16:31 05 Nov 21
Jake was in and out in no time
18:08 04 Nov 21
Jake W was very courteous and prompt for appointment. Took care of changing filters and delivering salt and was quickly on his way. Good service!
11:54 02 Nov 21
Great service Kaylee helped a lot
03:22 30 Oct 21
The ONLY reason I’m giving 5 stars is because Jake was 4 hours past our scheduled time and STILL made it here at 9pm to give us GREAT CUSTOMER SERVICE!! I honestly appreciate him coming by getting our family together with our water services and staying professional!! He’s awesome and the REAL MVP!!!